Privacy Policy
Privacy Policy for VRT Exchange
At VRT Exchange, accessible at vrt-exchange.com, one of our top priorities is protecting the privacy of our members, investors, and visitors. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard it.
If you have additional questions or require more information about our Privacy Policy, please contact us via email at support@vrt-exchange.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect in vrt-exchange.com. This policy does not apply to information collected offline or through channels other than this website.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
By submitting content or data to us, you grant VRT Exchange a non-exclusive, worldwide, irrevocable, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media for lawful purposes.
Information We Collect
We may collect the following types of personal and non-personal information:
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Contact Details – Name, email address, phone number, company name, and physical address.
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Account Details – Username, password (encrypted), wallet addresses, and account preferences.
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Payment Details – Transaction history, deposit and withdrawal records, and linked payment methods.
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KYC/AML Data – Identification documents, proof of address, and any other legally required verification materials.
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Communication Records – Copies of messages, inquiries, and support tickets.
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Technical Data – IP address, browser type, device information, and operating system.
We will inform you at the point of collection why this information is needed. If you contact us directly, we may receive additional information you choose to provide.
How We Use Your Information
We use the information we collect in the following ways:
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To provide, operate, and maintain our platform and services.
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To verify your identity and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
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To process transactions, deposits, and withdrawals.
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To personalize your user experience and improve website functionality.
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To monitor and analyze usage trends and platform performance.
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To communicate with you directly or via our partners, including customer support, updates, marketing, and promotional materials.
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To detect, prevent, and investigate fraud, unauthorized transactions, and other illegal activities.
Log Files
VRT Exchange follows standard log file procedures. These files record visitors when they access our website. Information collected may include:
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IP addresses
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Browser type
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Internet Service Provider (ISP)
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Date and time stamps
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Referring/exit pages
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Number of clicks
These details are not linked to personally identifiable information and are used for site administration, security, and analytics purposes.
Cookies and Web Beacons
VRT Exchange uses cookies to store user preferences, track sessions, and optimize your browsing experience. Cookies may include:
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Session Cookies – To keep you logged in and secure during your visit.
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Preference Cookies – To remember your settings and preferences.
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Analytics Cookies – To understand user behavior and improve our services.
You can disable cookies in your browser settings, but some site features may not function properly.
Google DoubleClick DART Cookie
Google, as a third-party vendor, uses DART cookies to serve ads based on users’ visits to our site and other websites. You can opt out by visiting:
Google Ads Privacy Policy
Advertising Partners
Our advertising partners may use cookies, JavaScript, or web beacons to personalize ads and measure campaign effectiveness. These technologies automatically collect your IP address when delivered through your browser.
VRT Exchange has no control over third-party cookies. Please consult the privacy policies of our advertising partners for more information.
Third-Party Privacy Policies
Our Privacy Policy does not apply to other websites or advertisers. We recommend reviewing the respective privacy policies of third-party services you interact with.
CCPA Privacy Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
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Request disclosure of the categories and specific personal data collected.
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Request deletion of personal data collected.
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Request that personal data not be sold.
We will respond to all verified requests within one month. Please contact us to exercise these rights.
GDPR Data Protection Rights (European Union Residents)
Under the General Data Protection Regulation (GDPR), you have the right to:
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Access – Request copies of your personal data.
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Rectification – Request corrections to inaccurate data.
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Erasure – Request deletion of your data, under certain conditions.
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Restrict Processing – Request limitation on how your data is used.
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Object to Processing – Object to certain processing activities.
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Data Portability – Request transfer of your data to another organization.
We will respond to requests within one month. Contact us at support@vrt-exchange.com to exercise these rights.
Children’s Privacy
VRT Exchange does not knowingly collect personal data from individuals under the age of 13. If you believe your child has provided such information, please contact us immediately, and we will take steps to remove it from our records.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
Effective Date: [08/08/2025]
Contact Email: support@vrt-exchange.com
